Name: Moor Cream Alabaster Modern Plush Washable Custom Runner Rug – Coda Collection
Brand: Well Woven
SKU: COD-12-R-1

Question 1

What width should I get for my hallway?

Accepted Answer

Most hallways and stair runs work best with a 4–6 inch margin of bare floor on each side. A 3-foot-wide hall takes a 27&Prime; runner; a 3.5–4-foot-wide hall takes a 31&Prime; runner. If you’re between sizes, the narrower runner usually looks more intentional.

Question 2

How do I measure for stairs?

Accepted Answer

Multiply the tread depth + riser height by the number of steps, then add 6–12 inches for the landing wrap. Always round up; we can’t add length later. If you have multiple flights, order one continuous runner so the seam doesn’t fall on a step.

Question 3

Will the cut edge fray or look unfinished?

Accepted Answer

Every Well Woven runner is finished with a serged edge before it ships — the same edge treatment we use on our area rugs, professionally bound to prevent fraying. The cut you receive is the finished product; nothing about it reads like a remnant.

Question 4

Why is the 1-foot length still an option?

Accepted Answer

That’s a real product, not a leftover. Customers use 1-foot cuts for samples, repair patches, and custom edge sections — it stays in the dropdown intentionally. Most hallway buyers start at 4–8 feet.

Question 5

How long does it take?

Accepted Answer

Custom runners ship same-day if ordered by 2pm EST, then arrive in 3–7 business days. Free shipping on orders over $99.

Question 6

Are runners returnable?

Accepted Answer

Custom-cut runners are final sale because each one is cut to order from a continuous roll. If something arrives defective, contact us within 48 hours and we’ll replace it.

Question 7

Can I machine-wash a custom-cut washable rug?

Accepted Answer

Yes — same washable construction as our standard sizes. Cold water, gentle cycle, lay flat to dry. Skip the dryer; heat is what shortens a washable rug’s life, not the wash itself.

Moor Cream Alabaster Modern Plush Washable Custom Runner Rug – Coda Collection

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