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Rug Care

Frequently Asked Questions

Still have questions about this rug? Scroll down to read real customer reviews and questions already answered below, or submit your own for help.

1) What kind of stripe design does the Ridge rug have?

Ridge features sculpted, wavy stripes that feel relaxed and modern. The flowing bands add movement without feeling busy.

2) Does Ridge read neutral in a room?

Yes. Even with denim, camel, and moss tones, the ivory base softens everything so it reads neutral overall.

3) Is Ridge soft underfoot?

Yes. Ridge is plush and comfortable, with sculpted detailing that adds depth.

4) Is Ridge good for open-plan spaces?

Yes. The stripe movement helps connect living, dining, and office areas without breaking up the space.

5) What sizes are available for Ridge?

The Ridge rug is available in 5x7, 8x10, and 9x12—great for living rooms, bedrooms, and open-plan layouts.

Unpacking

Rug arrives factory rolled (or folded, if flat-woven) and may have creases from packaging and storage. Normally flattens within 5-7 days. Expedite by rolling, pattern side up, and massaging creases to loosen them. Laying out in a sunny room helps further loosen the backing.

Note: slight size variations (up to 5%) are normal due to the nature of how all rugs are produced, so expect a little wiggle room!

Cleaning & Long-Term Care

Vacuum regularly with non-beater bar vacuum. For spills, remove excess and blot with a clean cloth dampened with lukewarm water. Repeat with a solution of water and detergent. Finish by Blotting with water and a clean white cloth.

For long term soiling, or a particularly difficult stain, you may need to have your rug cleaned by a professional. Be sure to let them know what made the stain, as well as the construction and fiber content of your rug.

Rug Pad

Use of a rug pad is recommended to reduce slipping and extend the life of your rug. The pad's can keep your rugs in place and prevent them from bunching and sliding while children or pets are playing or during normal daily use.