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Rug Care

Frequently Asked Questions

Still have questions about this rug? Scroll down to read real customer reviews and questions already answered below, or submit your own for help.

1) What style is the Vale rug?

Vale features an oversized sculpted dot pattern that feels playful yet grounded. Rounded shapes soften the room while the palette stays modern.

2) Does Vale feel playful or modern?

Both. The dot shape adds warmth and approachability, while sculpted texture keeps it elevated.

3) Is Vale soft underfoot?

Yes. Vale is plush and comfortable, with sculpted depth that feels cushy underfoot.

4) Is Vale good at hiding everyday messes?

Yes. The dot pattern and multi-tone colorway help disguise crumbs, pet hair, and light everyday wear between cleanings.

5) What sizes are available for Vale?

The Vale rug is vailable in 5x7, 8x10, and 9x12—great for living rooms, bedrooms, and family spaces.

Unpacking

Rug arrives factory rolled (or folded, if flat-woven) and may have creases from packaging and storage. Normally flattens within 5-7 days. Expedite by rolling, pattern side up, and massaging creases to loosen them. Laying out in a sunny room helps further loosen the backing.

Note: slight size variations (up to 5%) are normal due to the nature of how all rugs are produced, so expect a little wiggle room!

Cleaning & Long-Term Care

Vacuum regularly with non-beater bar vacuum. For spills, remove excess and blot with a clean cloth dampened with lukewarm water. Repeat with a solution of water and detergent. Finish by Blotting with water and a clean white cloth.

For long term soiling, or a particularly difficult stain, you may need to have your rug cleaned by a professional. Be sure to let them know what made the stain, as well as the construction and fiber content of your rug.

Rug Pad

Use of a rug pad is recommended to reduce slipping and extend the life of your rug. The pad's can keep your rugs in place and prevent them from bunching and sliding while children or pets are playing or during normal daily use.