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Rug Care

Frequently Asked Questions

Still have questions about this rug? Scroll down to read real customer reviews and questions already answered below, or submit your own for help.

1. What style is the Fen rug?

Fen features a modern patchwork with softly defined color blocks (not sharp contrast). It adds depth and movement while staying controlled and elevated.

2. Does Fen feel bold or neutral in a room?

Fen reads neutral-friendly. The earthy, muted palette gives personality without overpowering the space.

3. Is Fen soft underfoot?

Yes. Fen is plush and comfortable, with a smooth surface that’s easy to live with.

4. Is Fen a good choice for home offices?

Yes. The layered patchwork adds warmth and interest without visual clutter.

5. What sizes are available for Fen?

The Fen rug is available in 5x7 and 8x10—great for medium to large spaces.

Unpacking

Rug arrives factory rolled (or folded, if flat-woven) and may have creases from packaging and storage. Normally flattens within 5-7 days. Expedite by rolling, pattern side up, and massaging creases to loosen them. Laying out in a sunny room helps further loosen the backing.

Note: slight size variations (up to 5%) are normal due to the nature of how all rugs are produced, so expect a little wiggle room!

Cleaning & Long-Term Care

Vacuum regularly with non-beater bar vacuum. For spills, remove excess and blot with a clean cloth dampened with lukewarm water. Repeat with a solution of water and detergent. Finish by Blotting with water and a clean white cloth.

For long term soiling, or a particularly difficult stain, you may need to have your rug cleaned by a professional. Be sure to let them know what made the stain, as well as the construction and fiber content of your rug.

Rug Pad

Use of a rug pad is recommended to reduce slipping and extend the life of your rug. The pad's can keep your rugs in place and prevent them from bunching and sliding while children or pets are playing or during normal daily use.