So easy to customize this runner. It’s beautiful and high-end. Shipped fast and I love how it looks in my kitchen! Would buy this over and over!
I order a Persian RED rug and was shipped a Persian PURPLE rug. The color accuracy of the photos of these products is way off. BEWARE when ordering. This company does not stand behind their products either and refuses returns based on advertised colors very actual.
Disappointing arrival. Rug is not at all what was described and pictured. Previous order from Well Woven was a top notch product.
Great to be able to customize the size of the runner. Everything else including customer service, shipping were quite satisfactory. My only wish would be to have custom size runners with higher pile heights as well
The quality of this rug is very poor compared to the Well Woven rug we purchased a few years ago. Very thin. I wasn’t happy with the choice of patterns, but picked one I thought would work and I hate it. Expensive mistake since this is supposedly “custom” but was obviously in stock judging from how quickly it was shipped. Won’t be repeating.
Nice quality exactly what I wanted, length was great and I’m so glad I could find a runner that was long and I can customize to the space. Also not too costly for the quality of the rug in the length.
Rather extensive correspondence already going on. This just makes me wonder if you read your own mail.
Hi Mark Rea, we’re sorry for any confusion this may have caused. The review request you received was sent by our marketing team, as they like to gather feedback on customer experiences to help us improve. This message is separate from your recent correspondence with our customer care team, which is why it wasn’t directly connected to the support matter you’ve been discussing with us.
We truly appreciate both your feedback and your patience, and we’ll make sure your concerns are fully addressed.
I saw this or similar rugs elsewhere but I had an odd-sized space to fill. I was completely, and happily amazed at Well Woven's ability to provide the rug I wanted in exactly the size I wanted at a good price and incredibly fast. Excellent!
That rug is gorgeous; the design is perfect, and the details are amazing. Plus, it flattens out fast compared to others.
Hello,
I first want to say that I absolutely love the hallway runner - it looks great!
As I rolled it out today, I noticed three small blemishes in the fabric. They don’t appear to be removable and seem to be part of the material itself.
I’m not sure how you’d prefer to handle this, but I wanted to bring it to your attention. I look forward to your response.
Best regards, L. WaltLadd.
This rug is excellent. I am overall quite happy with my purchase. The only issue is that the color does not match the pictures much at all. Instead of a sort of copper brown color, it's more of a very slightly pinkish orange than a brown. Almost georgia red clay in some lighting.
The picture I is about as close to the color on the site as it goes. And it is never as dark as the darker spots in the pictures on the site.
The pile is incredible. It's got the long thin fibers that you expect from shag but it's filled in with slightly shorter very fluffy fibers that make it super plush and soft. It's so soft and nice that I put a 1/2" pad under it so I could be comfy laying on it. But I think without a pad, it's comfier than laying on most padded carpets.
Overall great purchase, just be prepared for the color.
Hi Philip,
Thank you so much for taking the time to share such a thoughtful review. We’re really glad to hear you love the feel and quality of your rug — that plush, soft texture is something we’re especially proud of!
We’re sorry to hear the color wasn’t quite what you expected. Lighting and screen settings can sometimes make tones appear a bit different online, but we take your feedback seriously and will review the product photos to make sure they represent the rug as accurately as possible.
If you’d like, our team would be happy to help explore options — whether it’s confirming if another colorway might be a better match or offering additional photos in natural lighting. You can reach us anytime at support@wellwoven.com and we’ll take care of you right away.
Thank you again for being part of the Well Woven family — we truly appreciate your trust and honesty.
Warmly,
The Well Woven Team
Hi Hughy,
Thank you so much for sharing your review — and for posting those beautiful photos! Your staircase looks incredible. We’re thrilled to hear that you love your new runner and that the quality exceeded your expectations.
It means a lot to us when customers take the time to share their results — it truly helps others see how these pieces can transform a space. We hope you enjoy your runner for many years to come!
Warm regards,
Alex & Well Woven Team












 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 